What I do — Hello Shin

We all know the importance of understanding people. We are all aware that every voice deserves to be heard. But are we listening? Are we present with the users, the stakeholders, the teams, and our surroundings?

︎

︎︎︎ I design compassion-focused qualitative researches. Read my thoughts on how to listen to our users without paying selective awareness.

💬

︎︎︎ I introduced mood-chart to Hyper Island Crew 19. Check out how to create conversations, and help teams better understand each other on a daily basis with this tool.

I believe ‘compassion’ is the key to successful design, that could lead people and organisations to business success and social change. To collect holistic emotional insights, I focus on exploring ways to nurture ‘compassion’ in design and communication.

👉🏽

︎︎︎ To prevent compassion output - emotional insights being watered down before design synthesis, I designed this tool to help capture and record qualitative data with minimal biases.

👁

︎︎︎ ‘Compassion’ could be ambiguous, vague, and intangible. Look into the workshop I have designed and conducted to make compassion comprehensible and actionable in human-centred design processes.

︎ More works